About the Course

This intensive management course prepares the delegates for demanding leadership roles necessary in today's competitive world. The course emphasises on many emotional skills required for a leader, who must have vision, know how to manage stakeholders, boost the team's moral, manage risk, exploit opportunities, spot trends and create a creative & motivating environment for the team to work in. This course contains many group exercises that encourage delegates to practice leadership skills and learn how to handle a variety of common situations found while managing others.

Who should attend this course?

Managers, supervisors and individuals with responsibilities and a role to lead and influence.

By the end of this course, participants will be able to:

Use different communication styles when needed based on circumstances
Express your ideas assertively, confidently and precisely
Ask the right questions for the right reasons
Discover what you know about yourself and how others think of you
Avoid misunderstandings and overcome communication barriers
Empathize to establish trust and communicate effectively
Deliver your potentially negative message and get a good response
Read and interpret body language and gestures while communicating with others

Certification

On course completion delegates will receive a IHSEC Certificate

Course duration: 2 days