About the Course

This intensive management course prepares the delegates for demanding leadership roles necessary in today's competitive world. The course emphasises on many emotional skills required for a leader, who must have vision, know how to manage stakeholders, boost the team's moral, manage risk, exploit opportunities, spot trends and create a creative & motivating environment for the team to work in. This course contains many group exercises that encourage delegates to practice leadership skills and learn how to handle a variety of common situations found while managing others.

Who should attend this course?

Managers, supervisors and individuals with responsibilities and a role to lead and influence.

By the end of this course, participants will be able to:

• Use different communication styles when needed based on circumstances
• Express your ideas assertively, confidently and precisely
• Ask the right questions for the right reasons
• Discover what you know about yourself and how others think of you
• Avoid misunderstandings and overcome communication barriers
• Empathize to establish trust and communicate effectively
• Deliver your potentially negative message and get a good response
• Read and interpret body language and gestures while communicating with others

Certification

On course completion delegates will receive a IHSEC Certificate

Course duration: 2 days